Absolutely. We specialise in bringing your vision to life. Share your ideas with us—our team will guide you from concept to completion, ensuring you get a perfectly crafted piece.

Most in-stock items ship within 2–3 business days. Custom orders may take longer, depending on design complexity. We’ll keep you updated every step of the way.

Your happiness matters to us. If you’re not in love with your piece, we accept returns or exchanges within our specified return window. Just reach out to our customer care team, and we’ll sort it out swiftly.

We look at the 4 Cs—cut, colour, clarity, and carat—plus your personal style and budget. Feel free to ask us for advice; our experts will help you find the perfect match.

Yes! We’re here to keep your jewellery looking brilliant. Contact us for routine cleanings, inspections, or repairs—our skilled jewellers will make sure your pieces stay in pristine condition.

We accept major credit cards, bank transfers, and select financing options. If you have special payment requests, let us know—we’ll do our best to accommodate you.

We love hearing from you! Send our Customer Happiness Team an email or give us a call. We’ll be more than happy to help you find exactly what you’re looking for.