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Amazing overall experience. Great customer care and service. Ari is the man! Was able to custom make the perfect ring and the process was smooth and simple. They were also great at communicating and involving me throughout the process. The attention to detail was second to none and the final product came out beyond perfect. Thank you Vivid for making my experience easy and enjoyable, rather than stressful. Great prices and clear set expectations. I don’t plan on buying jewelry from anywhere else. Highly highly recommended.
I cannot thank Alon enough for the world class service I experienced at Vivid Diamonds & Jewelry. I was searching for a very specific Emerald cut Diamond with very precise parameters. He found me a stone that exceeded my demands and expectations and his team delivered the most beautiful Engagement Ring I could have asked for that my Fiancé now proudly wears. Alon's personality and client-driven focus made the experience something I will always remember. Vivid Diamonds & Jewelry is the only jeweler I will refer my friends and family to and they have earned myself as a life long customer. Thank you so much Alon, Ari and the rest of your staff.
I cannot say enough about our positive experience with Ari and Alon. My fiance (now-husband!) and I worked with Ari on our wedding bands from start to finish - he was extremely patient, and kept us in the loop every step of the way. We met with Ari on multiple occasions and he made us feel comfortable and explained in detail every aspect of the ring design and the various options/choices that we have. He kept us involved at every stage (design, casting, setting, etc.) and the bands turned out gorgeous.
Since then, I've already been back several times (they make you feel so welcomed, you just can't stay away!) - I brought a bracelet that holds incredible sentimental value to me to have shortened, something that I would not trust to just anyone. Our only regret is that we didn't find Ari and Alon before we got engaged - we would not hesitate to recommend them to anyone looking; and will definitely be back for future jewelry purchases.